Underage Policy
Last Updated: April 28, 2026
At LEXIVANTA LIMITED, we are committed to making sure that https://winkme.ai/ and/or any of our online channels, platforms, products or services, including all content contained therein ("Services") are used in a responsible and safe way by users who meet the legal age requirements.
We are also committed to ensuring that AI-generated content on our Services does not bear any resemblance to minors or exploit their likeness. For this purpose, we have implemented proprietary content moderation controls to ensure full compliance with applicable laws and our own Terms of Service and Policies.
1. Website Access and Registration
We have implemented extensive measures to prevent the registration of underaged users. If you believe your child has improperly accessed the Services, please contact us using the contact information below.
When entering the website, users encounter an age gate designed to restrict entry to individuals who are not of legal age. Users must affirm that they are above 18.
A transparent disclaimer emphasizes that users must be 18 years or older to access our services. Users are also notified that providing inaccurate information about their age constitutes a violation of our Terms of Service.
LEXIVANTA LIMITED cannot be held responsible for any inaccuracies or misrepresentations regarding user age. It is the user's responsibility to ensure compliance with their local laws and regulations.
2. Content Responsibility
You, as a user of the Services, are solely responsible for the output generated by the AI Companions through your input. The AI Companions respond based on the conversations you lead and the settings you select.
You must ensure that your interactions with the AI Companions comply with applicable laws, regulations, our Policies, in particular the Community Guidelines and Blocked Content Policy, and you shall not engage in any illegal, unethical, or harmful activities while using the Services.
3. Content Moderation and Removal
We value the safety, respect and integrity of all our users. While conversations between users and AI Companions are generally confidential, we have implemented content moderation controls based on our proprietary LLM technology to ensure compliance with our Policies.
In the event the moderation controls detect anything that violates any of our Policies, we may manually review the flagged content and take appropriate action. This may include removing content, terminating the user's account, or reporting the content to appropriate authorities.
4. Prohibited Content Reporting
We have a zero-tolerance policy for Child Sexual Abuse Material (CSAM). Attempting to create CSAM is prohibited by law and our Community Guidelines and Blocked Content Policy. We report known CSAM to the National Center for Missing and Exploited Children (NCMEC), or other local authorities as appropriate.
5. Contact Information
If you believe there has been a violation of our Policies β including if you believe your child has improperly accessed the Services β please contact us at: support@winkmeai.com or via the "Contact Us" area in the Services.
6. Termination
LEXIVANTA LIMITED has the right to suspend or terminate the use of the Services by anyone engaged in suspected violations of any of our Policies.
Entity: LEXIVANTA LIMITED Contact: support@winkmeai.com